Who we are
Privacy Policy for Crofton Bookkeepers
Effective Date: November 18, 2024
At Crofton Bookkeepers, we are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our online bookkeeping services. By using our website and services, you agree to the practices described in this policy.
Information We Collect
We collect two types of information:
a. Personal Information: When you sign up for our services, request information, or communicate with us, we may collect the following personal details:
• Name
• Email address
• Phone number
• Business name
• Billing information (such as credit card details or payment method)
• Tax identification number (if applicable)
b. Usage Data: We automatically collect certain information when you visit our website or use our services. This includes:
• IP address
• Browser type
• Device information
• Pages visited on our website
• Time spent on our site
• Referring website or source
This data helps us improve the functionality of our website and provide a better user experience.
How We Use Your Information
We use the collected information for the following purposes:
• To provide and manage our online bookkeeping services
• To process transactions and payments securely
• To communicate with you regarding your account, services, or inquiries
• To personalize your experience and improve the functionality of our website
• To comply with legal obligations (such as tax reporting or regulatory requirements)
• To send you updates, offers, and promotions related to our services (with your consent)
How We Protect Your Information
Your privacy and security are our top priority. We use a variety of security measures, including:
• Encryption to protect sensitive data during transmission
• Secure servers and storage systems to safeguard your personal and financial information
• Regular security audits to ensure we are using up-to-date protection practices
While we strive to protect your personal data, no data transmission or storage system can be completely secure. We recommend that you also take steps to protect your information by using strong passwords and not sharing your login credentials with others.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
• Service Providers: We may share your data with trusted third-party service providers who assist in delivering our bookkeeping services (such as payment processors, email providers, or IT support). These providers are required to handle your information securely and only use it for the purposes we’ve specified.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to legal requests (such as court orders or government investigations).
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
We will notify you if this occurs and explain your rights in that situation.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
• Analyze website traffic
• Improve site functionality
• Personalize content and advertisements
You can control cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website.
Your Rights and Choices
You have the right to:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
• Opt-out: You can unsubscribe from promotional emails or marketing communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.
If you wish to exercise any of these rights, please contact us at [email address].
Third-party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes To This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: info@croftonbookkeepers.com.